Patient Care Coach Job at Serenity Healthcare, Sugar Land, TX

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  • Serenity Healthcare
  • Sugar Land, TX

Job Description

Job Description

Job Description

Patient Care Coach
Onsite – Sugar Land, TX

 

Discover a career where you can make a real difference in people's lives, no prior healthcare experience needed. We’re looking for a motivated Patient Care Coach (TMS Tech) to join our team in our Sugar Land, TX office. As a TMS Technician, you’ll be the face of our patient care, guiding individuals through their treatment sessions, monitoring progress, and ensuring a comfortable and positive experience. Your work will directly contribute to the mental wellness and recovery of our patients. 

 
Trigger Warning : Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

 
Benefits   

  • Accelerated healthcare career growth – rapid advancement opportunities
  • Insurance benefits (Medical, Dental, Vision) and 401K
  • 20 days off annually (10 PTO days and 10 Holidays)
  • Employee access to Serenity’s treatment options 

Responsibilities

  • Be the face of Serenity Healthcare 
  • One on one coaching and commitment to patients during treatment 
  • Graduate Serenity’s paid TMS training program 
  • Own outcomes of patient treatment 

Qualifications

  • High School Diploma/ GED.  
  • Strong customer service mindset.
  • Three years’ work experience in customer service required
  • Excellent verbal and written communication, and basic math skills.  
  • Well-versed in de-escalation skills and ability to connect with individuals.

About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

 
Learn More About Us

  • About Serenity Healthcare

  • Serenity’s Provided Services

  • Meet our Patients

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Job Tags

Holiday work, Work experience placement,

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