Job Description

Job Duties:


Performs all administrative functions required for servicing of insured policy, certificate issue, and premium billing/collection.

• Process enrollments, terminations, plan changes, census changes and billing changes based on the provisions of the Account Requirements.
• Prepares certificate and schedule page, including any required endorsements for the policy.
• Researches and responds to correspondence and phone calls from insured.
• Assists and provide support with special projects to include new group implementation and maintenance.
• Cross-trained on most administrative functions for routine processes. Should maintain an accuracy level of 98% and process activities 98% in standard.
• Identifies, analyzes, and reports problems to the management staff promptly; suggests resolution with full documentation.

• Needs good organizational and time management skills
• Must be detail oriented
• Must have excellent communication skills - both written and verbal
• Must key at least 50 wpm with good accuracy
• Proficient in Microsoft Office, Word, Excel and Access
• Outgoing and customer oriented

• Associate's Degree is preferred or 2-5 years of experience in the comparable role.
• Prior experience in the Group Benefits field is helpful, but not required.

Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore.


Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.

Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold.

Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at .

We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.

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